We have been a Trace customer for 10 years and have always had an excellent service which delivers our payroll requirements in a professional and timely manner. Their staff are approachable and easily contactable and I would certainly recommend the Trace service to others. In fact we have migrated our 2 other UK payrolls to Trace.
Testimonials
HR Manager, Molinare
Having a Payroll Officer who we can actually speak to and who runs our payroll each and every month makes such a difference.
Practice Accountant, Paris Smith LLP
Outsourcing the payroll was a good move for us. We have eliminated the need for in-house expertise and made a huge difference to our monthly workload.
Payroll Manager, North London Hospice
Trace provide a consistently highly rated service with a dedicated friendly and knowledgeable voice at the end of the phone.
Pensions and Payroll Co-ordinator, Herman Miller
With a strong dedicated payroll team, it means we know names and they know our payroll. Because of this, the transition to the Easipay Plus system was faultless.
Easipay Plus is very easy-to-use and allows me to access all of my payroll data at anytime from anywhere.
HR Generalist, Panalpina World Transport
All members of staff at Trace are friendly and helpful, they will always go out of their way to answer your questions.
Financial Controller, Kawasaki Precision Machinery
We have established a good working relationship with our Payroll Officer, who always answers queries and requests quickly and accurately. I appreciate the hard work and support they give me.
Managing Director, Wordflow
We are delighted with the quality and accuracy of the service that we get from Trace – their staff really do take pride in the job they do.
Company Secretary, Marine Society & Sea Cadets
We moved to Trace from another larger provider and the transition went very smoothly, the Implementation Consultant did an excellent job and kept us informed at each stage.
Payroll & HR Manager, Sydenhams
The implementation process was not as onerous and time consuming as we had expected, Trace has a well documented process that worked very well.
HR Manager, Centaur Media plc
Having all of our Payroll and HR data in Easipay Plus HR, has significantly reduced the amount of duplicate data entry, removed the risk of keying errors and means that our data is always up-to-date.
Our employees are happy to receive their payslip securely by email and the support provided for the service is excellent.
Managing Director, Drive Vauxhall
What appealed most was their emphasis on personal service and their focus on building relationships with their clients.
The transition to Trace was very smooth and we’ve had no problems with our payroll since.
Head of HR, First Assist
We previously used a partially managed service from another larger provider but felt like a small fish in a big pond.
We chose to change to Trace as they are a smaller more flexible company, offering a high level of personal service, who care about their customers.
The level of accuracy offered is high, yet the costs are considerably lower than many others in the industry.
